Gambit | Fulfillment Center | Order Fulfillment Services
Fulfillment Center | Order Fulfillment Services
Every retailer knows that international shipping can get complicated – especially when customers have to pay unexpected fees upon delivery of their package. But it doesn’t have to be that way. Delivered Duty Paid (DDP) used to be difficult to implement and scale. Now we have a solution that can integrate with your storefront in 15 minutes, so you can benefit from higher conversions and happier customers immediately.
International shipping can be tricky with duties, fees, and customs delays, but we have an elegant solution – one that increases conversions, eliminates unexpected fees, and creates happier customers.
To make the experience as smooth as possible, our end-to-end landed cost solution integrates seamlessly with your storefront. Now your customers can see and pay the full price at checkout – including shipping, tax, and duty – as well as their expected delivery timeframe.
Pick & Pack
Besides taking advantage of an automated order fulfillment system to ensure efficient and accurate picking & packing, we have the bandwidth to fulfill 1 to 5,000 orders each day. We don’t believe in charging for unused services, so with Gambit you’ll only pay for what you use. If you only ship 1 product that month, you’ll only pay a pick and pack fee for 1 product. It’s that simple.
Cost-Effective & Flexible Shipping
Our extensive background and professional network within the shipping industry enable us to provide “Best in Class” service via the world’s most reliable carriers while offering superior rates. Gambit receives heavily discounted shipping rates with every major carrier, and the best part is that we pass these discounts on to you and your customers. This gives you complete control over your shipping costs and peace of mind that your products will always be delivered on time.
Returns Management
Returns and exchanges happen with varying frequency depending upon the nature of your business. To keep customer satisfaction high, you need to be able to manage returns efficiently and hassle-free. That’s where our fulfillment process comes in handy. We’ve developed multiple procedures for managing returns to ensure that they’re neither time-consuming nor costly, but they’re also always satisfactory to you and your customers.
Dedicated Happiness Engineer
Each and every Gambit customer will be assigned a dedicated Engineer to welcome them from the start and will always be there to answer any questions or concerns regarding their account. All of our Engineers go through a comprehensive training process designed to turn them into shipping experts, so no question is too big or too small for their expert advice.
Custom Packing Procedures
Gambit offers custom packing procedures that encompass an array of needs. You may be aggregating products from outside vendors, or maybe you need to strip away the bulk packing the product arrives in. We’ll remove any unnecessary wrapping or packaging as well as repack if necessary while we kit your boxes. Occasionally we’ll receive products that need to be modified, but don’t worry. A lot of larger fulfillment companies focus on turnaround and lose the flexibility that a growing eCommerce business needs.
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